Delivery of Digital Products
1. Delivery Method
All digital books purchased through Growth Digital Media and Publishers (referred to as "the Service") are delivered electronically. Upon successful completion of your purchase, you will receive immediate access to your digital book(s) via one or more of the following methods:
- Download Link: A link to download the digital book will be provided on the purchase confirmation page and/or sent to the email address associated with your account.
- Account Library: The digital book will be accessible directly from your account's library on the Service, where you can download or read it online.
2. Delivery Time
Digital books are typically available for immediate download or access after your payment is processed. In rare cases, there may be a delay due to system processing or technical issues. If your product is not accessible within [timeframe], please contact our support team at support@ growthmatrix.co.in.
3. Access Limitations
Your access to purchased digital books is governed by the license granted at the time of purchase. Some books may have download limits or restrictions on the number of devices where the content can be accessed.
- Single-Device Access:Some digital books may be limited to access on a single device unless otherwise specified.
- Multiple-Device Access: Certain digital books may be accessed on multiple devices or platforms through your account.
4. Download Expiration
Download links provided for digital books may expire after a certain period. Be sure to download your content promptly after purchase. If you encounter issues with expired links, contact us for assistance.
5. Non-Delivery Issues
If you do not receive the email containing the download link or cannot access your purchased digital book(s) within the promised delivery time:
- Check your spam or junk email folder for the email containing the download link.
- Ensure that the email address associated with your account is correct.
- Contact our support team at [email/contact information] for assistance.
6. File Format and Compatibility
Digital books are typically provided in standard file formats such as PDF. It is your responsibility to ensure that your device or e-reader is compatible with the file format of the purchased digital book. We are not responsible for issues arising from incompatibility between the digital book format and your device.
7. Refunds and Replacements
Due to the nature of digital products, all sales are final, and refunds will not be issued once the digital book has been accessed or downloaded, except as required by law. If you encounter a problem with a faulty file, incomplete download, or corrupt file, please contact customer support, and we will provide a replacement or resolve the issue.
8. Geographic Restrictions
Some digital books may have geographic restrictions due to licensing agreements. These restrictions will be indicated on the product page before purchase. If your purchase is subject to such restrictions, and you attempt to access it from a prohibited location, access may be denied.
9. Data Usage
Downloading digital books requires an internet connection. Any data or bandwidth costs associated with downloading your purchased content are your responsibility. We are not liable for any additional charges incurred by your internet or mobile service provider.
9. Data Usage
Downloading digital books requires an internet connection. Any data or bandwidth costs associated with downloading your purchased content are your responsibility. We are not liable for any additional charges incurred by your internet or mobile service provider.
10. Modifications to Delivery Terms
Growth Digital Media & Publishing reserves the right to update or modify these delivery terms at any time. Any changes will be posted on this page, and continued use of the Service following such changes will constitute your acceptance of the new terms.